Deadline and Delivery

  • Shipping and Deadlines We work with international suppliers from the United States, Europe and Asia, to always guarantee the best price and the best quality! Our suppliers ship your product directly from the factory to you. Delivery time will be between 10 and 25 working days. If by chance there are customs delays and the order is held in Brazil, this period until release does not count as the delivery time. We take care to choose suppliers that, in addition to price and quality, also speed up shipping times. After the stipulated deadline, we recommend that you contact the Post Office to clarify the reason for the delay. If the post office is not in possession of your order, please contact us immediately so we can check with our suppliers. If we confirm that there is a problem in the logistics of your order, we will refund your purchase in FULL immediately after these verification steps. The tracking code for your purchase will be sent by email within 5 to 10 business days after confirming your order. If your order was made using the Boleto Bancário option, the time between payment and bank clearing can take up to 5 business days.